Privacy Policy

1. Who We Are

Fiduspal.com is a remote project management and asset oversight platform designed to help diaspora individuals manage their personal or business projects in Nigeria and beyond. We offer project tracking, communication tools, consulting, and digital oversight services.

2. Information We Collect

We may collect and process the following categories of personal data:

3. How We Use Your Data

We use the data collected to:

• Deliver and improve our services
• Communicate with you about your projects
• Customize user experiences
• Send invoices, receipts, and updates
• Analyze site traffic and trends
• Run targeted advertising (if applicable)
• Comply with legal obligations

4. Legal Bases for Processing (Under GDPR)

We process your data under the following lawful bases:

• Consent – When you opt in to emails or submit a form
• Contract – To fulfill services you've requested
• Legal obligation – For tax, recordkeeping, and dispute handling
• Legitimate interest – To maintain and improve our platform and communications

5. Sharing Your Data

We may share your data with:

• Service providers: Hosting, analytics, payment gateways, customer support tools
• Third-party marketing platforms: Facebook Pixel, Google Ads, Mailchimp (or equivalent)
• Legal authorities: When required to comply with law
• Project representatives: Only with your consent and project-specific necessity

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember user sessions
• Analyze website traffic
• Enhance site functionality
• Serve personalized ads (if enabled)

You can control cookies in your browser or via our cookie consent banner. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

7. Data Security

We implement robust security measures including:

• SSL encryption across all domains
• Secure login/authentication
• Role-based access controls
• Regular data backups and monitoring

Despite our efforts, no method of transmission is 100% secure.

8. Your Data Rights (Under GDPR and CCPA)

You have the right to:

• Access your personal data
• Correct or update inaccuracies
• Request deletion ("right to be forgotten")
• Object to certain data processing
• Withdraw consent at any time
• File a complaint with a data protection authority

9. Data Retention

We retain your data only as long as necessary for:

• Fulfilling services
• Legal and financial compliance
• Resolving disputes

Inactive user accounts may be archived or anonymized after 2 years.

10. International Transfers

If you're located outside Nigeria or the UK, your data may be transferred and stored in jurisdictions with different data laws. We ensure adequate safeguards are in place for international transfers.

11. Facebook & Meta Services

We may use Facebook Pixel and Meta integrations to measure campaign performance and re-engage users.

You can opt out of Facebook ad tracking at: facebook.com/ads/preferences

12. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.

13. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect data from minors. If we learn a child has submitted personal information, we will delete it immediately.

14. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted here with the updated date.