Question 1

What is FidusPal?

Accepted Answer

FidusPal is a trusted project delivery and assurance company. We help Nigerians abroad and remote investors safely execute projects and manage assets in Nigeria — from buying land and building homes to setting up businesses and selling assets.

Question 2

Are you a marketplace where I choose contractors?

Accepted Answer

No. You deal with FidusPal only. We plan, verify, coordinate, supervise, and assure. The professionals who do the work are vetted by us and operate behind the scenes.

Question 3

What do I actually pay for?

Accepted Answer

Trust, assurance, transparency, accountability, and professional representation — plus the work itself. Our fee is a transparent service fee, never a hidden percentage.

Question 4

What services do you offer?

Accepted Answer

Four divisions: Project & Real Estate Management · Business Setup & Management · Asset Sales & Logistics Support · Verification & Assurance Services.

Question 5

How do I know FidusPal is trustworthy?

Accepted Answer

Start small: use our verification services (land inspection, property verification, due diligence) first. We report with real evidence — photos, documents, dated records — and you stay in control of every payment milestone.

Question 6

When was FidusPal founded?

Accepted Answer

Our delivery model was built over many years through referrals and word of mouth, beginning with meticulously documented construction supervision in our founder’s community. In January 2026, the business was formally incorporated in the United Kingdom as FIDUSPAL LTD to formalise operations and support global growth. Incorporation marked a new legal chapter — not the beginning of our experience.

Question 7

Your website mentions 2,500+ clients, but FIDUSPAL LTD was incorporated in 2026. How is that possible?

Accepted Answer

Those numbers were earned before incorporation. For years, our trusted network operated through referrals — supervising builds, documenting every expenditure and delivering completed projects with full financial reports. FIDUSPAL LTD, incorporated in the UK in January 2026, formalises that established service model. We welcome due diligence and are happy to provide documentation of our corporate standing.

Question 8

How do I start?

Accepted Answer

Contact us on any channel (website, WhatsApp, email, phone). You’ll get an acknowledgement within 15 minutes, and a consultation is booked the same day.

Question 9

What information do you need from me?

Accepted Answer

What you need done, the location, your timeline and budget (if known), any concerns, and supporting documents (e.g., land documents, plans, correspondence). Your Relationship Manager walks you through it.

Question 10

Is the consultation free?

Accepted Answer

Yes. Understanding your need costs nothing — it is part of good service.

Question 11

I’m not in Nigeria. Can you still help?

Accepted Answer

That is exactly who we serve. You handle the project from abroad; we handle everything on the ground and report to you.

Question 12

Do I need a lawyer or agent of my own?

Accepted Answer

You may keep your own advisers — many clients do. FidusPal coordinates with them. We can also arrange independent verification if you want a second opinion.

Question 13

Do you only work with clients abroad, or can locals use your services too?

Accepted Answer

Both. Our delivery assurance services protect Nigerians abroad and local professionals alike — anyone who wants independent oversight and documented accountability for their projects.

Question 14

How is your price calculated?

Accepted Answer

Per project, using a transparent formula: base engagement fee + project management fee + duration fee + complexity adjustment, plus any optional premium services. No fixed percentage for all projects — a simple verification and a full construction project are priced very differently.

Question 15

Will I see the breakdown?

Accepted Answer

Yes. Every proposal shows the fee elements and what you’re paying for. No mystery numbers.

Question 16

How do I pay from abroad?

Accepted Answer

We accept payments through secure channels suitable for diaspora clients — including Wise, Payoneer, Flutterwave and bank transfer/remittance options agreed at contract. You pay against milestones — you are never asked to pay everything upfront for a large project.

Question 17

What are payment milestones?

Accepted Answer

Typical structures: small verification jobs are paid in advance; larger projects are split (e.g., activation, mid-project, completion). Every milestone is linked to agreed deliverables, so your money moves only as work is confirmed.

Question 18

How do I know my funds are safe with you?

Accepted Answer

Through structure, not promises. Funds are released against independently verified milestones, every transaction is documented with receipts, and you receive evidence-based reports showing exactly how your money is used. Nothing moves without accountability.

Question 19

What if I want extra work mid-project?

Accepted Answer

That’s a variation — we agree it in writing, with the price impact, before doing it. No hidden extras.

Question 20

What if I’m not happy with the price?

Accepted Answer

Tell us. We explain the breakdown. If scope can be reduced to fit your budget, we reduce scope — we never cut quality or oversight to lower the price.

Question 21

Who manages my project?

Accepted Answer

A named Project Lead — your single point of contact from kick-off to handover. You also keep your Relationship Manager for account-level matters.

Question 22

How will I know what’s happening?

Accepted Answer

Regular progress reports with real evidence: photos, documents, dated records, budget spent vs planned. Default is fortnightly; construction and high-value projects report more often.

Question 23

Can I track my project progress remotely?

Accepted Answer

Yes. Our delivery assurance platform gives you 24/7 access to progress photos, video walkthroughs, financial breakdowns and written reports — so you can see your project moving forward from anywhere in the world.

Question 24

What if something goes wrong?

Accepted Answer

We tell you — fast. Urgent news reaches you by phone within 24 hours, with a plan. Issues are logged, owned, and escalated until resolved. Hiding problems is not how we work.

Question 25

Can I change my mind about scope or design?

Accepted Answer

Yes — through the formal variation process (written, priced, approved before work). Small tweaks during visits may be handled on the spot and recorded.

Question 26

Do the workers contact me directly?

Accepted Answer

No. All communication is coordinated by FidusPal. This protects you and keeps accountability with us.

Question 27

Do you help with real estate purchases and construction?

Accepted Answer

Yes. We independently verify titles and ownership before you buy, engage vetted contractors, supervise every stage of construction and document the entire process — so what you fund is exactly what gets built.

Question 28

Can you help me start and manage a business remotely?

Accepted Answer

Yes. We handle registration and legal structuring, recruit and supervise your team, and apply strict financial oversight with regular reporting — professional governance for your business while you focus on other priorities.

Question 29

What if I already have a project underway that I’m worried about?

Accepted Answer

Our Existing Project Audit provides an independent review of work already in progress — verifying quality, actual progress and how funds have really been used. Many clients come to us for assurance after losing confidence in a contractor.

Question 30

What are Verification & Assurance Services?

Accepted Answer

When you cannot be physically present, we act as your independent eyes and trusted representative in Nigeria: property verification, site inspections, contractor and business verification, document collection, independent witness services and confidential assignments. Every engagement concludes with documented evidence, so your decisions rest on verified facts.

Question 31

How do you ensure my assets are sold at the best price?

Accepted Answer

We verify buyers, conduct market research, negotiate strictly to your instructions and finalise transactions transparently — with full records of every negotiation and settlement provided to you.

Question 32

What do I get at the end?

Accepted Answer

A completion certificate, a full handover pack (documents, keys, receipts, warranties), and a final reconciliation of payments.

Question 33

What if I’m not fully satisfied?

Accepted Answer

Tell us in the closing call or the satisfaction survey (sent within 2 working days of completion). We respond personally within 48 hours and fix what’s fixable.

Question 34

Will you ask me for a testimonial?

Accepted Answer

Only if you’re genuinely satisfied — and only with your written permission. We never publish without your consent.

Question 35

Do you offer referrals or rewards?

Accepted Answer

We’re building referral programmes for later. For now, if you know someone who needs us, we’d love to help them — and we record every referral to say thank you properly.

Question 36

What happens after the project ends?

Accepted Answer

We stay in touch: a 90-day check-in, six-month check-in, and annual review. Your assets and projects shouldn’t be forgotten the day the file closes.

Frequently Asked Questions

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